Last update: Jul 29, 2024

Acceptance

By using this website, you constitute agreement to all policies, warnings and disclaimers mentioned in Privacy policy, Terms and conditions, Processing and payments, Shipping, Returns and refunds, Warnings and disclaimers, Made-to-order, Custom orders and Copyright pages.

Personal information

By using Fae Fancies service, you agree to the collection and use of information in accordance with this Privacy policy.
Customer information (including but not limited to name, email, billing and shipping address, phone number) is used for customer support, to provide you with products and services you requested, to fulfill your orders, to comply with any legal obligations we have, such as calculating taxes, to process transactions, send confirmations, manage user accounts, to send newsletters you signed up for, etc.
You can opt-out of receiving promotional emails by clicking “Unsubscribe” link in your emails.
Registration information can be viewed and updated at any time in your Account.

Fae Fancies will store orders information for at least 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Fae Fancies will record packing/unpacking order process, and store videos for 60 days, in case any questions arise upon delivery or return.
We will also store comments or reviews, if you choose to leave them.

Please note that if you directly disclose identifiable information or personally sensitive data through public product reviews, blog comments, or social media pages, this information may be collected and used by others!

Security

faefancies.com uses industry standard encryption technology, such as secure socket layer (SSL) to protect your sensitive information during data transport. It encrypts personal data such as your name, address, shipping info, etc.
Please note that no data transmission over the internet and no data storage can be guaranteed to be 100% secure. You are responsible for keeping your username and password secret!
Fae Fancies DOES NOT directly access or handle your financial information, as all payments, including debit and credit cards, are processed through PayPal.

Cookies

faefancies.com uses a number of different cookies, including functional, performance, advertising, social media or content cookies and other technologies to collect information about customers (such as browser type, operating system, IP address, general analytics, links clicked, product pages viewed, etc)
Cookies are small files downloaded to your computer when you visit website. It allows website to recognize user and provide a better, more optimized, personalized browsing experience by remembering your actions and preferences.

Opting out of cookies

If you wish, you can restrict, delete or block cookies by adjusting your browser settings, but that might make parts of website inaccessible, and cause shopping cart to not function properly.

Sharing information with service processors

Your personal information gets disclosed to payment processors, website hosting and data storage providers, products and services marketing, and performing web analytics.
Visitor comments may be checked through an automated spam detection service.

Payments/Financial information

Fae Fancies accepts payments via PayPal services, including debit and credit cards, and does not directly access or handle your financial information.
While PayPal is secure and trusted, Fae Fancies is not responsible for information you share with them.
Please see the PayPal privacy policy for more details.

Retention

Fae Fancies will retain your information for the records unless and until you ask to erase this information.

Delete your personal data

You have the right to delete or request assistance in deleting the personal data that has been collected.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Selling personal information

Fae Fancies does not sell or trade your personal information.

CCPA

If you are a resident of California, you have the right to request disclosure of what personal information was collected, and ask it to be corrected, updated or erased.

Minor’s privacy

faefancies.com is not intended for individuals under the age of 18, and does not intentionally/knowingly collect personal information from children. If you are the parent or guardian and believe your child has provided personal information without your permission, please contact customer support with sufficient details to request deletion.

Law enforcement

Under certain circumstances Fae Fancies may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (such as court or government agency), or when necessary to protect and defend Fae Fancies rights, protect personal safety of users, protect against legal liability, comply with legal obligation.

Links to other websites

Website may contain links to other websites that are not operated by Fae Fancies. Please make sure to review the privacy policy of every website you decide to visit. Fae Fancies has no control or responsibility for the content, privacy policies or practices of any third party websites or services.

Privacy policy changes

Fae Fancies retains the right to make changes or updates to current privacy policies without notice. Changes are effective when they are posted on this page. By continuing using this website you constitute acceptance of such changes.

Contact

If you have any questions, or would like more information regarding privacy policy, please contact customer support.